The road to developing mature information driven enterprise is dotted with intersections. At each such intersection the management is faced with choices. Choices related to prioritization of business and market driven needs. Choices related to technologies, infrastructure, data management, etc. These choices often lead to several disconnected systems working in silos, yet performing Business Critical tasks . . . the largest silo often being the ERP system or a proprietary Legacy system.

The challenge that most enterprises face today are the results of these silos, which are typically of the nature of:

• Multiple data repositories preventing the management from getting a single version of the truth
• Large teams to support manual and batch integration jobs thus increasing IT housekeeping activities
• Multiple points of failure between systems
• Decreased responsiveness of IT to the growing business needs of the enterprise
• Higher information security risks

We, at Criti, help organizations seamlessly interconnect these silos through an ‘Integration Bus’ such that enterprises can continue to leverage the heavy investments made into each of these systems and have them interact in a manner that either mimics the flow of business processes already adopted in the enterprise, or by incorporating industry best practices into them.
Typical requirements that we receive from our customers fall under the following categories:

• Integration of ERP with B2B/B2C portals for forward/backward integration of the business
• Integration of ERP & other legacy systems which perform niche but Critical functions, are tried and tested over the years and enjoy a high level of confidence within the enterprise.
• Multiple ERP / CRM solutions prevalent in the IT ecosystem of group companies who wish to maintain the autonomy of their subsidiaries yet want full visibility of their business operations.